Refund & Return Policy – Rogue Finds
Effective Date: June, 2026
Thank you for shopping with Rogue Finds. We strive to provide quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Return Eligibility
Customers may request a return within 7 days of receiving the product.
To be eligible for a return:
- The item must be unused and in original condition
- The item must include original packaging and tags
- Proof of purchase or order confirmation is required
- The item must not show signs of misuse or damage caused by the customer
Non-Returnable Items
The following items may not qualify for returns or refunds:
- Clearance or final sale items
- Personalized or customized products
- Gift cards
- Digital products or downloadable items
- Products damaged due to customer misuse
Return Process
To start a return request, customers must contact us at:
Please include:
- Order number
- Product details
- Reason for return
- Photos (if item is damaged or incorrect)
Once your request is approved, return instructions will be provided.
Refund Process
After receiving and inspecting the returned product, we will notify you regarding approval or rejection of your refund.
Approved refunds are processed to the original payment method within several business days depending on your payment provider or bank.
Shipping Costs
Original shipping fees are generally non-refundable unless:
- The item arrived damaged
- The wrong item was shipped
- The product arrived defective
Customers may be responsible for return shipping costs unless otherwise stated.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery so we can resolve the issue promptly.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your payment provider
- Contact your credit card company
If you still need assistance, contact us directly.
Exchanges
We may offer replacements or exchanges depending on product availability.
Policy Changes
We reserve the right to update or modify this Refund Policy at any time without prior notice.
Contact Information
Rogue Finds
Stuart, Florida, USA
Email: contact@roguefinds.com
